• All orders under $50 will be charged a flat shipping rate of $5.50 
  • We pack our goods carefully and will not be held responsible for any damage during shipping.
  • If an item is lost during shipping within New Zealand we will refund the total cost of the item to you, including shipping.
  • We use primarily Pass the Parcel but on occasion will use NZ Post (not for South Island or RD) for all deliveries within New Zealand.  Please allow up to 10 business days for delivery.
  • We currently do not ship outside New Zealand.
  • You may specify delivery instructions for an order, but you agree that we are not liable for any loss, cost or other harm you may suffer as a consequence of problems with delivery.
  • Once an order has been dispatched to the address you have specified, it is considered completed. We will not be liable for any items that are lost, stolen or damaged after dispatch.

Please contact us ASAP if you have any questions or issues with your order’s delivery.